The state of communication, community engagement and accountability across the Ukraine response and an overview of key activities

UkraineEurope

13 Jun

Airstrikes and shelling on Zaporizhzhia, Ukraine left many civilians dead and injured and caused wide-scale destruction of residential buildings and civilian infrastructure. Photo: OCHA/Dmytro Smolienko

As part of CDAC Network’s efforts to ensure predictable and coherent engagement with communities and to drive change in communication, community engagement and accountability (CCEA) policy and practices, we are undertaking quarterly reviews of the state of CCEA in the Ukraine response.

Each snapshot report is accompanied by a supplementary annex document on current CCEA activities in Ukraine and border countries. Previous editions of the report can be found here.

Download the snapshot report (published 13 June 2023)

Download the overview of current activities (updated 13 June 2023)

Key findings

Refugees and service providers need up-to-date information related to legal status and integration.
Affected people in Ukraine still face barriers to accessing and navigating information.
Social tensions continue to rise between refugees, IDPs and host communities, and between different refugee groups.
Despite the rhetoric of inclusion, marginalised groups are being left behind in communication and engagement strategies.
Collective approaches to CCEA and information-sharing between agencies remain weak links across response countries.
Longer-term CCEA solutions require greater and more systematic engagement of local and national actors, including government.
Language barriers continue to block refugees’ access to information and services.

Explore our interactive guide to current CCEA action

This report and its annex is a living document and will be updated regularly with the most recent CCEA initiatives by operational partners, and an ongoing assessment of gaps and areas for improvement.

If you would like to share a relevant update or suggest a revision, please contact the CDAC Network Secretariat:

Katarzyna Blasinska, Regional Convener: katarzyna.blasinska@cdacnetwork.org
Dmytrii Lavrinenko, Ukraine Convener: dmytrii.lavrinenko@cdacnetwork.org

The report and annex are part of the UK Disasters Emergency Committee (DEC)-funded CDAC project, ‘Collective action on CCEA in the Ukraine response’ – an initiative that aims to ensure predictable and coherent CCEA and bridge capacities to drive change at the system level.