Waiting until disaster strikes to build capacity in communication, community engagement and accountability (CCEA) means leaving it too late. Communities require critical information in languages they understand and channels they are already familiar with: they need to be involved in programme design from the outset.

This is why we have created a global network of national and subnational CCEA platforms in disaster-prone countries. When crisis occurs, relationships have already been established, roles and responsibilities assigned, translation services positioned and feedback channels are already operational and embedded in National Disaster Management Agencies or relevant authorities. Our National Platforms also deploy inclusive technology to connect disaster-affected people and responders.

Read: The role of collective platforms, services and tools to support communication and community engagement in humanitarian action (available in Arabic, English, French and Spanish)

Read: A framework for assessing success of national CCE platforms (available in English and French)