Capacity decision framework for CCE/AAP (communication and community engagement/accountability to affected people)
Having the right people in the right place at the right time is absolutely critical to effective humanitarian programming. It is especially important in communication and community engagement/accountability to affected people (CCE/AAP), where matching cultural and social expertise with capacity to interpret and work with the international system is essential.
This CDAC Network-developed capacity decision framework for CCE/AAP aims to address the current gap within the humanitarian coordination system in terms of identifying the required surge support to ensure appropriate capacity at country level to deliver CCE/AAP across humanitarian response.
The decision framework represents a process from rapid context analysis to CCE/AAP surge request, guiding the development of appropriate terms of reference and capacity-bridging needs (including training) by providing a chronological step-by-step process to determine what competencies are required at specific levels.
Following the framework will enable decision-makers to:
identify the CCE/AAP capacity gap that needs to be filled
define the skills, competencies and resources required to fill the gap
understand the critical factors that need to be taken into account in order to help ensure that CCE/AAP surge support is effective.
Who is it for?
The tool is designed to be used by groups of decision-makers at a multi-agency level. It should be used to support collective, response-wide CCE/AAP decisions on the surge capacity that is required in order to improve outcomes for disaster-affected people.
When should it be used?
Ideally, this framework should be used as a preparatory tool to plan for additional capacity requirements to ensure that specialist expertise is in the right place at the right time. In this case, it can be used to guide investment in skills development and pre-positioning of capabilities. It can also be used in a scale-up exercise to acute crisis, either following a rapid-onset crisis or in reaction to a spike in a chronic crisis.
Note: This decision framework is a working document and will be reviewed and revisited.
Please email info@cdacnetwork.org to share your feedback on this tool.