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Pathways for strengthening community feedback and complaints approaches in Papua New Guinea
This policy brief outlines the role of common feedback mechanisms in Papua New Guinea and recommends ways to strengthen approaches to two-way communication with communities in disaster response activities in-country.
Empowering crisis-affected communities in Papua New Guinea through information
This guide provides a framework for disseminating lifeline messages to people affected by crises in Papua New Guinea via trusted and accessible communications channels. It also includes key messages and channels for sharing them.
Communication and community engagement in the Libya flood response
As aid actors transition to an early recovery response in Libya, prioritising clear communication with communities will be crucial. Two bulletins provide a round-up of social media listening, media analytics and resources for practitioners; and recommendations for strengthening communication and community engagement in the response.
Morocco earthquake: immediate communication and engagement priorities
Information will play a life-saving role in the critical days after the earthquake in Morocco. This brief recommends areas of focus to prioritise effective communication, community engagement and accountability in the response.
An analysis of the communication and engagement ecosystem in earthquake-affected northwest Syria
This report presents findings from a study aiming to understand the information ecosystem in northwest Syria, where communication and engagement occur in a sensitive and highly politicised environment.
An analysis of the communication and engagement ecosystem in earthquake-affected Türkiye
This report presents findings from a study aiming to understand the information flows and communication ecosystem in post-earthquake Türkiye. The findings are intended to facilitate informed, inclusive and accountable response and recovery planning to meet the needs of affected people.
The Türkiye–Syria earthquake response six months on: lessons on communication, community engagement and accountability
This brief presents key lessons and recommendations to ensure robust communication, community engagement and accountability efforts to meet the needs of affected people in Türkiye and Syria, six months on from the earthquakes.
Practical experiences building a government-led CCE platform in Vanuatu
Sharing experiences from establishing a government-led communication and community engagement platform for disaster preparedness and response in Vanuatu.
The journey to build Fiji’s national communication platform
This case study shares experiences from establishing a multi-stakeholder platform to embed advanced two-way communication capabilities in Fiji’s national disaster response system.
‘Working with what we have’: key advocacy messages for inclusive communication and engagement in the Horn of Africa
CDAC Network calls for all humanitarian actors in the Horn of Africa response to ‘work with what we have’ – including existing local structures, initiatives and partnerships – to drive inclusive and quality communication, community engagement and accountability.
Lessons on communication, community engagement and accountability for the Pakistan floods response
This briefing note outlines key lessons on communication, community engagement and accountability from past flood emergencies in Pakistan, along with recommendations for the 2022 response.
Yumi wok bung wantaim (we work together): the status of communication, community engagement, and accountability in humanitarian action in Papua New Guinea
This scoping study on the status of CCEA towards affected populations in Papua New Guinea provides recommendations for a strengthened and more inclusive CCEA system.
The humanitarian–development interface of communication and community engagement in Fiji
This working paper provides a snapshot of humanitarian and development participation frameworks and systems in Fiji. It discusses entry points for effective communication and community engagement in crises, with the aim of informing better links between humanitarian and development planning, implementation and impact.
CDAC Message Library user guidance
Our Message Library offers clear, concise and simple messages on a range of topics as templates for you to adapt and use in the context you are working in. This document provides guidance on contextualising and using the messages.
CDAC Message Library
CDAC Network’s Message Library is a reference to help quickly disseminate critical information to people affected by disasters. It offers clear, concise and simple messages on a range of topics as templates for you to adapt and use in your context.
Haiti six months on: good intentions, bad memories, and local frustrations
Were communication, community engagement and accountability considered in the 2021 Haiti earthquake response?
Lessons on communication, community engagement and accountability for the Türkiye–Syria earthquake response
Outlining top lessons and recommendations to strengthen communication, community engagement and accountability for the response to the devastating earthquake in Türkiye and Syria.
Vanuatu: Responding To Disaster (Copy)
Tropical Cyclone Harold was the first time the CCE Sub-Cluster in Vanuatu was activated in an emergency, and its preparedness work put to the test. This photo essay outlines what happened.
Community and organisational perceptions on feedback: Cyclone Idai response, Mozambique
In this perceptions survey, we spoke to communities that had been affected by the Cyclone and had received aid to ascertain the perceived levels of community engagement from organisations that responded.
Communicating with communities in Mozambique after Cyclone Idai
This photo story from the CCEA coordinator for the Cyclone Idai crisis illustrates some of the critical work that was done to get information to those most affected by the disaster.